Terms of Service
Effective Date: July 1, 2025
Welcome to www.mohi.shop. By accessing or using our site, you agree to be bound by these Terms of Service.
1. Products & Orders
All our murti products are hand-painted, and slight variations may occur. This adds uniqueness to each piece.
Orders once placed cannot be canceled once shipped.
In case of damage during delivery, please email us within 48 hours of receiving the product with unboxing video and photo proof.
2. Shipping & Delivery
Orders are dispatched within 24–48 hours.
We deliver across India and offer shipping even on holidays.
Delays may occur due to unforeseen courier issues, festivals, or weather.
3. Returns & Exchanges
We offer returns only for damaged or defective items. You must:
Share unboxing video and image proof within 48 hours of delivery
Return the product in original condition and packaging
Once approved, we will process a replacement or refund.
4. Pricing & Payments
Prices are inclusive of taxes.
We accept secure payments via UPI, debit/credit card, net banking, and GoKwik.
Payment failures due to third-party systems are not our liability.
5. Use of Content
All images, content, and product designs on www.mohi.shop are the intellectual property of Mohi. Do not copy, reproduce, or misuse without permission.
6. Governing Law
These terms are governed by the laws of India. Any disputes will be resolved under jurisdiction of New Delhi courts.
7. Contact Us
For any queries:
Mohi
A-1, Rajapuri, Palam, New Delhi – 110059
support@mohi.shop
+91-7303748018