Return Policy
At Mohi, your satisfaction is our top priority. If something isn't right, we're here to help.
Eligibility:
You can request a return or exchange within 2 days of receiving your order.
How to Request:
To initiate a return or exchange, simply:
⇾ Share clear images of the product and the shipping label (bill)
⇾ Provide a short unboxing video as proof of condition
Refund / Exchange Process:
⇾ Once we receive and verify the returned item, your refund or exchange will be processed within 2–5 working days.
⇾ A ₹100 deduction is applied to cover return shipping (applies to both refunds and exchanges).
⇾ The item must be in original condition with tags and packaging intact.
Not Eligible If:
⇾ The item is returned damaged, used, or without original packaging/tags
⇾ Return request is raised after 2 days of delivery
For quick help, feel free to contact us via email or the “Contact Us” page.
We’re a business that believes in doing the right thing — thank you for trusting Mohi.